Privacy policy
What personal information we collect
- Basic information such as your full name
- Contact details such as your postal address, email address and phone number
- Information related to your property, including property details
- Technical information related to visits to our website
- Information you provide to us for property sale or service requests
- Any other information you choose to share with us
How we collect your personal information
- When you complete interest or contact forms
- When you subscribe to our newsletter
- When you choose to receive personalized updates such as targeted ads
- When you contact us by phone, email or any other method
Legal basis for processing
- We process your personal data on the following bases:
- Compliance with legal and regulatory obligations
- Legitimate business purposes
- Performance of obligations and exercise of rights in employment and social security matters where applicable
- Your consent, where consent is required
How we use your personal data
- Protio collects and processes your personal data for the following purposes:
- To send newsletters, updates and other publications that may interest you where we have your consent
- To communicate with you in relation to the properties or services you are interested in
- For recruitment and employment contract execution purposes
How long we retain your personal data
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Your personal data is retained for as long as necessary for the purpose for which it was collected and used, taking into account legal and regulatory retention obligations, limitation periods and Protio's operational needs.
Who we share your personal information with
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Your data is stored in databases to which only Protio has access. We may also share your data with third parties who provide services to us or on our behalf, where required by law, in connection with legal proceedings or for the establishment, exercise or defense of legal rights.
How we protect your personal information
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We use a range of technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration or destruction in accordance with applicable data protection laws. Access to customer account information is limited to those who need it for their work, and everyone involved in processing your data is required to respect confidentiality.
Your rights regarding personal data protection
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Under applicable data protection law, users may exercise certain rights in relation to data we process and retain. You may request access to your information, correction or deletion of your personal data, restriction of processing and objection to certain uses. You also have the right to receive the personal data we hold about you in a structured electronic format and, where applicable, transfer it to another controller.
If you are not satisfied with how we use your data, please contact us
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If for any reason you are not satisfied with how your personal data is used, please contact us. If you object to processing or withdraw previously given consent, we will respect that choice subject to our legal obligations. Withdrawal operates for the future and does not affect processing based on consent before withdrawal. To exercise your rights or withdraw consent, contact us at [email protected].
Cookies
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Our website uses cookies to distinguish you from other users and to collect information about visitor behavior so we can compile statistics about visits and popular pages.
